Returns & Exchanges

Rabeanco is committed to ensuring your complete satisfaction with our handcrafted leather goods. If you are not entirely happy with your purchase, we offer a 14-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack your item in its original Rabeanco packaging, ensuring all protective tissue, dust bags, and authentic tags are included.

• 3.
  Shipping the Item

  Affix the provided shipping label or use a tracked courier service to send the parcel back to our designated regional distribution center.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your refund to the original payment method within 7 to 10 business days.