Frequently Asked Questions
Everything you need to know about your Rabeanco experience.
What materials are used in Rabeanco bags?
Rabeanco products are crafted from premium, genuine leathers sourced globally. We specialize in various finishes, including smooth calfskin, pebbled leather, and suede, ensuring both durability and a luxurious feel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns within 14 days of delivery, provided the item is in its original, unused condition with all tags and packaging intact. Sale items may be subject to different conditions.
How should I care for my leather bag?
To maintain the beauty of your bag, avoid prolonged exposure to direct sunlight and moisture. We recommend using a specialized leather conditioner and storing your bag in the provided dust bag when not in use.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed through encrypted gateways.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.